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Important Information:

Waivers
Acknowledgement of Risk and Release of Liability forms must be filled out and signed by all participants/guardians.  Please take the opportunity to pre-read it prior to lessons.  You will be given a hardcopy to fill out when you arrive for your first lesson/at the beginning of a new seasons riding.
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What to bring & wear for riding

  • Closed toe foot wear is a must. 
    Low heeled boots work great

  • Long pants are a must, eg. comfortable jeans

  • Extra clothing suitable for weather changes is very helpful

  • ASTM/SEI Certified Helmets are a must. 
    A
    ll regular riders are encouraged to have their own helmet.
    Rental helmets are available to all riders
    Helmet rental charge: $3 per ride

  • A water bottle is recommended, particularly on warm days  

  • Other items to consider:  bug spray, sun lotion
     

Info we'll ask from you:

  • Age, height and weight

  • Any injuries, disabilities, allergies etc... that would be helpful
    for us to know

  • A brief overview of your horse experience and anything in particular that you would like to work on

  • Contact phone number

  • And it's always interesting to hear how you heard about us

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PAYMENT POLICY

  • Bookings are confirmed on receipt of payment. 

  • Payment must be made in advance.

  • All payments are non-refundable.


CANCELLATION POLICY

  • You will be contacted prior to lesson if we are experiencing an extreme weather event such as thunder storms, excessive heat, cold or smoke that will cause a postponement of the lesson.
     

  • Any lesson cancelled by us will be rescheduled.
     

  • Genuine unforeseen circumstances/emergency cancellations will be rescheduled.
     

  • Non-emergency cancellations made with at least 48-hour notice prior to your lesson time will be rescheduled.   'No Shows' will be charged for missed lesson.
     

  • We ask that you give as much notice as possible when having to reschedule your lesson time so that we can offer your slot to another student.


Your help with abiding by these cancellation policies
is very much appreciated 
🤠


CARRYING LESSONS OVER POLICY

  • Please note that up to a maximum of 3 prepaid lessons can be carried through to the next season only.

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Dogs
Keeping in mind that our own dogs (and cats & chickens) have free range of the farm, we welcome you to bring your well behaved dog along, provided they are on a leash and you've checked in with us first   :-)

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